Care Technology Training
As Technology-Enabled Care (TEC) evolves, organisations need their teams to stay at the forefront of change. We create and deliver customised telecare training to help staff develop the knowledge, confidence, and skills required to provide high-quality, person-centred digital care effectively.
Our training is tailored to your organisation’s goals, systems, and workforce – whether you’re introducing new technology, developing digital champions, or upskilling your team to support the digital switch.
What our training covers
We work with you to shape a programme that fits your needs. Topics can include:
- Understanding telecare and TEC – from traditional analogue systems to digital, data-driven solutions.
- Preparing for the digital switch – what the analogue switch-off means and how to manage the transition.
- Using telecare systems effectively – practical guidance on devices, platforms, and alarm-handling processes.
- Care technology awareness – a general overview of how technology can be used to help people live their best lives and maintain independence.
- Digital technologies for care – broadening the role that technology can play in supporting people beyond alarms to include proactive and supportive care models and moving from traditional technology to Internet of Things (IoT) and smart connected devices.
- Person-centred approaches – supporting people to live independently and safely through technology. Matching the right technology to the needs of the individual and their circumstances, including the choice between consumer vs specialist technology approaches.
- Operational and commissioning insights – embedding telecare into wider service delivery and strategy.
Flexible delivery
We can deliver training in the format that works best for you:
- In-person workshops
- Interactive online sessions
- Train-the-trainer programmes
- Blended learning packages with supporting materials
Our sessions are designed to engage participants at all levels – from frontline staff and installers to managers, commissioners, and decision-makers.
Why choose us?
- Independent expertise – we have extensive experience across the telecare and TEC sector at all levels from academia through to product and service design.
- Tailored content – every session is designed around your systems, workforce, and strategic aims.
- Real-world insight – we combine policy, practice, and technology expertise to deliver meaningful learning.
- Practical outcomes – participants leave with actionable knowledge they can apply immediately.
Get in touch
Whether you require a single workshop or a full training programme, we can help you develop capability and confidence throughout your organisation.
Contact us to discuss your training requirements and explore how we can tailor a programme that meets your needs.